Terms of Service

Effective date: March 28, 2026
Last updated: March 28, 2026

These Terms of Service (“Terms”) govern your use of Memoth, an AI-powered voice notes application operated by Artlink Live Ltd. (“Artlink Live”, “we”, “our”, “us”), a company registered in Israel. By creating an account or using Memoth in any way, you agree to be bound by these Terms and our Privacy Policy.

1. Eligibility and Agreement

You must be at least 13 years old to use Memoth, or 16 years old in jurisdictions where GDPR requires parental consent for minors under 16.
By using Memoth, you represent that you meet the minimum age requirement and have the legal capacity to enter into a binding agreement.
If you are using Memoth on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
One person or legal entity may not maintain more than one free account.

2. The Service

Memoth is a voice recording and AI analysis application available on iPhone, iPad, Mac, Apple Watch, and via a WhatsApp bot. Memoth provides:

Audio recording and voice capture
AI-powered transcription with speaker identification
Automated summaries, action items, categories, and key highlights
Organization tools (folders, favorites, search)
Cross-device sync via iCloud
WhatsApp voice bot integration (Pro plans)
Export and sharing of recordings and transcripts

We may modify, update, or discontinue features of the service at any time. We will provide reasonable notice for significant changes that affect your use of paid features.

3. Accounts and Security

You must create an account to use Memoth. You can sign up with Apple, Google, or email (authentication managed by Clerk).
You are responsible for maintaining the confidentiality and security of your account credentials. You are liable for all activity under your account.
You must not share your account credentials or allow others to access your account.
You must notify us immediately at support@memoth.com if you suspect unauthorized access to your account.

4. Subscription Plans and Billing

4.1 Free Plan

10 minutes of AI transcription per month
Up to 3 folders
Available on iPhone and iPad

4.2 Pro Plan

15 hours of AI transcription per month
All platforms (iPhone, iPad, Mac, Apple Watch, WhatsApp bot)
Unlimited folders, export, Reminders sync
$9.99/month, $89.99/year, or $2.99/week

4.3 Pro Plus Plan

40 hours of AI transcription per month
Same features as Pro with a higher monthly cap
$24.99/month, $189.99/year, or $5.99/week

4.4 Billing Terms

Subscriptions are billed through Apple's App Store and managed via your Apple ID. Prices are in USD and may vary by region.
Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date.
Usage limits reset on the 1st of each calendar month (UTC).
Annual plans include a 7-day free trial. You will not be charged until the trial ends. If you cancel during the trial, you will not be charged.
You can cancel your subscription at any time through your Apple ID settings (Settings → [Your Name] → Subscriptions). Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the period ends.
We do not process payments directly. All billing, refunds, and payment disputes are handled by Apple. Refund requests should be directed to Apple's Report a Problem page.
We reserve the right to change subscription pricing with at least 30 days' advance notice. Price changes will not affect your current billing period.

5. Your Content and Ownership

Your input and output are your data. You own all content you create with Memoth, including recordings, transcripts, summaries, action items, categories, and notes.
We do not claim any ownership, intellectual property rights, or license over your content beyond what is necessary to provide the service.
You grant us a limited, non-exclusive, revocable license to process your audio and text solely for the purpose of providing transcription, AI analysis, and related features. This license terminates when your content is deleted or your account is closed.
We do not use your content to train AI models. We contractually prohibit all third-party AI providers from using your data for model training, improvement, or any purpose other than providing the service to you.
You are responsible for the content you record and process through Memoth. You represent that you have all necessary rights and permissions to record and process such content.

6. AI-Generated Content

Memoth uses artificial intelligence to generate transcripts, summaries, action items, categories, and speaker identifications. While we strive for accuracy and continuously improve our service:

AI-generated content may contain errors, omissions, inaccuracies, or hallucinations
Transcripts are AI-assisted approximations — they are not verbatim legal records and should not be treated as such
AI-generated content is not a substitute for professional advice, including but not limited to legal, medical, financial, or therapeutic advice
You are solely responsible for verifying important information from AI-generated content before acting on it
We are not liable for any decisions, actions, or consequences arising from reliance on AI-generated content
AI technology is inherently imperfect and evolving. The quality and accuracy of outputs may vary based on audio quality, language, accents, background noise, and other factors

7. Recording Laws and User Responsibility

You are solely and entirely responsible for complying with all applicable recording, wiretapping, eavesdropping, and surveillance laws in your jurisdiction and the jurisdiction of all parties being recorded.

Many jurisdictions require the consent of all parties being recorded. In the United States alone, states including California, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Oregon, Pennsylvania, and Washington require all-party consent. Similar requirements exist in Germany, France, and many other countries.
It is your obligation to understand and comply with the recording consent laws that apply to your specific situation. We strongly recommend consulting qualified legal counsel if you are unsure about the requirements in your jurisdiction.
Memoth is a tool — we provide the technology for voice recording and analysis. How you use this tool, including whether and how you obtain consent from parties being recorded, is entirely your responsibility.
We do not monitor, review, or verify the legality of your recordings. We have no obligation to determine whether you have obtained appropriate consent.
You agree to indemnify and hold harmless Artlink Live Ltd. from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your recording activities, including but not limited to violations of recording consent, wiretapping, or surveillance laws.

8. Acceptable Use

You agree not to:

Use Memoth for any illegal purpose or to violate any applicable law or regulation
Record conversations without the consent of all parties where required by applicable law
Attempt to circumvent usage limits, subscription enforcement, or security measures
Use automated tools, bots, or scripts to interact with the service except through our official APIs and the WhatsApp bot
Reverse-engineer, decompile, disassemble, or attempt to extract the source code of any part of the service
Use the service to process content that infringes on the intellectual property rights of any third party
Use the service to process audio containing illegal content, including but not limited to content that exploits minors
Submit content that violates the acceptable use policies of our AI providers (Anthropic, OpenAI, Google)
Resell, sublicense, or commercially redistribute the service or its outputs without our prior written consent
Interfere with or disrupt the service, servers, or networks connected to the service

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice depending on the severity of the violation.

9. WhatsApp Bot

The Memoth WhatsApp bot (available on Pro plans) allows you to send voice messages for transcription and AI analysis:

You must explicitly opt in and link and verify your phone number in the Memoth app before using the bot
The bot is a task-oriented transcription service — it processes voice messages you send to it and returns transcription results
The bot does not read, access, or store your other WhatsApp messages or conversations
WhatsApp usage counts toward your monthly transcription limit
WhatsApp's own Terms of Service also apply to your use of their platform
You may unlink your WhatsApp account at any time from the Memoth app settings

10. Intellectual Property

The Memoth name, logo, branding, software, and all associated technology are the property of Artlink Live Ltd. and are protected by applicable intellectual property laws.
Your content belongs to you, as described in Section 5.
If you provide us with feedback, suggestions, or ideas about the service, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, modify, and incorporate such feedback into the service without any obligation to you.
Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.

11. Service Availability and Third-Party Dependencies

We strive to maintain high availability but do not guarantee uninterrupted, error-free, or secure operation of the service
The service depends on third-party providers including AssemblyAI, Anthropic, OpenAI, Google, Apple iCloud, Clerk, and RevenueCat. These services have their own availability and may experience outages beyond our control.
We may perform maintenance, updates, or modifications to the service at any time, with reasonable notice for planned downtime affecting paid features
Local features (recording, playback, browsing on-device data) function offline and are not dependent on our servers
We reserve the right to modify, suspend, or discontinue any part of the service at any time. We will provide at least 30 days' notice before discontinuing core paid features.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEMOTH IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

We specifically disclaim all implied warranties, including:

Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness of AI-generated content
Uninterrupted or error-free operation
Security of data transmission or storage

AI technology is inherently imperfect and evolving. We do not warrant that transcriptions will be accurate, that summaries will be complete, or that action items will be correctly identified. The service is provided as an assistive tool, not a definitive record.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARTLINK LIVE LTD. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of data, recordings, transcripts, or other content
Loss of profits, revenue, or business opportunities
Loss of goodwill or reputation
Damages arising from reliance on AI-generated content (transcripts, summaries, action items)
Damages arising from your violation of recording or wiretapping laws
Cost of procurement of substitute goods or services
Damages arising from unauthorized access to or alteration of your data
Damages arising from service interruptions, outages, or third-party service failures

OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The above limitations do not apply to liability arising from gross negligence, fraud, or willful misconduct by Artlink Live Ltd., or to any liability that cannot be excluded or limited under applicable law.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Artlink Live Ltd. and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to:

Your content, including but not limited to recordings you make and the manner in which you obtain (or fail to obtain) consent for such recordings
Your violation of any recording, wiretapping, eavesdropping, or surveillance law in any jurisdiction
Your violation of these Terms or any applicable law or regulation
Your infringement of any third-party rights, including intellectual property, privacy, or publicity rights
Your misuse of AI-generated content, including reliance on such content for decisions with legal, medical, financial, or other significant consequences
Any dispute between you and a third party arising from your use of the service

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at legal@memoth.com and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved through direct communication.

15.2 Binding Arbitration

If we are unable to resolve a dispute informally, you and Artlink Live Ltd. agree that any dispute, claim, or controversy arising out of or relating to these Terms or the service (including the validity, enforceability, or scope of this arbitration provision) shall be resolved by binding arbitration, rather than in court. Arbitration shall be conducted under the rules of the Israeli Institute of Commercial Arbitration, or such other arbitration body as the parties may agree. The seat of arbitration shall be Tel Aviv-Jaffa, Israel. The language of arbitration shall be English.

15.3 Class Action Waiver

YOU AND ARTLINK LIVE LTD. AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

15.4 Exceptions

Either party may bring an individual action in small claims court for disputes within the court's jurisdiction
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights
This arbitration agreement does not preclude you from bringing issues to the attention of regulatory agencies or consumer protection organizations

15.5 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law principles. To the extent that arbitration does not apply, the exclusive jurisdiction and venue shall be the courts of Tel Aviv-Jaffa, Israel.

15.6 Opt-Out of Arbitration

You may opt out of this arbitration provision by sending written notice to legal@memoth.com within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the courts of Tel Aviv-Jaffa, Israel.

16. Account Termination

16.1 Termination by You

You can delete your account at any time from the app settings or by contacting us at support@memoth.com
Upon account deletion, we will delete all your data from our servers, including authentication records, usage logs, and any pipeline job data
Local data on your devices (recordings, transcripts, summaries) remains yours and is not affected by account deletion
If you signed up with Apple Sign In, we will revoke the associated token as required by Apple
Deleting your Memoth account does not cancel your App Store subscription. You must separately cancel your subscription through your Apple ID settings to stop future charges.

16.2 Termination by Us

We may suspend or terminate your account if you violate these Terms, with notice when reasonably practicable
For severe violations (illegal activity, abuse, security threats), we may suspend your account immediately without prior notice
Upon termination by us, we will delete your server-side data in accordance with our data retention policy

17. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Any waiver must be in writing and signed by Artlink Live Ltd. to be effective.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Artlink Live Ltd. regarding your use of Memoth, and supersede all prior agreements, understandings, and communications, whether written or oral.

19. Contact

Questions about these Terms? Contact us at legal@memoth.com.

For general support: support@memoth.com
For privacy inquiries: privacy@memoth.com

Artlink Live Ltd.
Israel